Refund Policy

Thank you for shopping at @COSMETIC_CLOSET01

Returns & Exchange:

Due to the nature of our products and to maintain the hygiene and modesty standards of our products , we do not offer any refunds or exchanges on orders. All sales are final.

Damaged & Defective Items:

In the unlikely event that you receive a damaged or defective item, please contact our customer service team at cosmeticcloset01@gmail.com within 24 hours of receiving your order.

To raise a complaint buyers are required to share clear images and opening videos of the parcels via email.

Our team will review the information and work with you to resolve the issue promptly.

Cancellation:

Once an order is placed, it cannot be cancelled or modified. Please review your order carefully before confirming your purchase.